OpusClip - Notice history

All systems operational

Video Import Service - Operational

99.8% uptime
May 2024 · 100%Jun · 99.4%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Video Clipping Service - Operational

99.9% uptime
May 2024 · 99.9%Jun · 99.7%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Video Render Service - Operational

99.9% uptime
May 2024 · 100%Jun · 99.7%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Video Editing Service - Operational

99.9% uptime
May 2024 · 99.9%Jun · 99.8%Jul · 100%

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May 2024
Jun 2024
Jul 2024

B-Roll Service - Operational

100% uptime
May 2024 · 100%Jun · 100%Jul · 100%

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May 2024
Jun 2024
Jul 2024

OpusSearch Service - Operational

100% uptime
May 2024 · 100%Jun · 100%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Website - Operational

100% uptime
May 2024 · 100%Jun · 100%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Notice history

View current status

Jul 2024

importer scheduler down
ResolvedMajor outage31 minutes
  • ResolvedUTC

    resolved

  • MonitoringUTC
    found and mitigated the issue. the system is recovering and queues are draining.
  • IdentifiedUTC

    the issue is identified. we are recovering the service.

  • InvestigatingUTC
    We are currently investigating this incident.
Notice: Internal Server Error in Clip Editing
Resolved

  • We are currently experiencing an issue where some users encounter an Internal Server Error when adding sections to a clip or extending a clip. This error prevents the edits from being saved properly.

    UTC
Notice: Video Importer Error Detected – Our Engineering Team is Actively Resolving the Issue
Resolved738 hours 59 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are currently experiencing an issue with video import for some video source. Our engineering team is actively working to resolve the problem. We appreciate your patience and understanding during this time. Please stay tuned for updates.

  • InvestigatingUTC
    We are currently investigating this incident.

Jun 2024

Upload Issue Outage
ResolvedPartial outage29 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently experiencing an issue with file uploads. Our engineering team is actively working to resolve the problem. We appreciate your patience and understanding during this time. Please stay tuned for updates.

BRoll service outage
ResolvedPartial outage6 hours 1 minute
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    The BRoll function is not available right now and we are working on the investigation now. Sorry for the inconvenience.

Video Importer Outage
Resolved1 hour 14 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We have identified an issue with the video importer. Our engineering team is actively working on resolving the problem. We appreciate your patience and understanding. Please stay tuned for updates.

Project processing slow due to high demand
Resolved16 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Due to high demand, project processing is currently slower than usual. We're working to improve this. Thank you for your patience.

Clip generation failing
Resolved24 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.

May 2024

AI B-Roll is temporarily unavailable
Resolved6 hours 37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    Our provider, Replicate.com is unavailable.

  • InvestigatingUTC
    We are currently investigating this incident.
On-demand Extend Feature Stuck
ResolvedDegraded performance36 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    The on-demand extend feature in Editor 2.0 gets stuck at 30%.

Edited Clips Can't be Saved
ResolvedPartial outage3 hours
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

Stock video B-Roll is temporarily unavailable
ResolvedDegraded performance11 hours 59 minutes
  • ResolvedUTC

    Stock B-Roll come back to live. This incident has been resolved.

  • IdentifiedUTC

    Stock video B-Roll is temporarily unavailable due to unexpected server issues with our provider, Pexels.com. In the meantime, you can use our 'Generate AI B-roll' feature for your needs. Our engineer is working for a replacement for stock video B-Roll.

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