OpusClip - 🔍 Root Cause: Vimeo now requires a logged-in session to download videos — anonymous access no longer works reliably. 🛠️ Solution: We’ve applied the same strategy used for YouTube, automatically logging in with a pool of accounts to ensure successful downloads. – Incident details

All systems operational

🔍 Root Cause: Vimeo now requires a logged-in session to download videos — anonymous access no longer works reliably. 🛠️ Solution: We’ve applied the same strategy used for YouTube, automatically logging in with a pool of accounts to ensure successful downloads.

Resolved
Major outage
Started about 1 year agoLasted 19 hours 19 minutes

Affected

Video Import Service

Operational from 3:23 PM to 10:43 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.