OpusClip - Notice history

All systems operational

Video Import Service - Operational

100% - uptime
Oct 2019 · 100%Nov · 100%Dec · 100%

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Oct 2019
Nov 2019
Dec 2019

Video Clipping Service - Operational

100% - uptime
Oct 2019 · 100%Nov · 100%Dec · 100%

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Oct 2019
Nov 2019
Dec 2019

Video Render Service - Operational

100% - uptime
Oct 2019 · 100%Nov · 100%Dec · 100%

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Oct 2019
Nov 2019
Dec 2019

Video Editing Service - Operational

100% - uptime
Oct 2019 · 100%Nov · 100%Dec · 100%

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Oct 2019
Nov 2019
Dec 2019

B-Roll Service - Operational

100% - uptime
Oct 2019 · 100%Nov · 100%Dec · 100%

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Oct 2019
Nov 2019
Dec 2019

OpusSearch Service - Operational

100% - uptime
Oct 2019 · 100%Nov · 100%Dec · 100%

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Oct 2019
Nov 2019
Dec 2019

Notice history

Sep 2025

Project execution is slower due to a blockage in the refine step.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Aug 2025

Some services are currently experiencing partial downtime. Your project may be affected. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
Fully recovered;
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Some services are currently experiencing partial downtime. Your project may be affected. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
We migrated the transcribe service to GKE, and to save costs, we used a shared read-only disk to store model files. However, the language detection model was outdated, and when the code attempted to update it, the update failed due to the read-only disk. This resulted in some speech having incorrect language detection.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2025

Some services are currently experiencing partial downtime. Your project may be affected. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
We’ve noticed a spike in RefineAndRender workflows stuck in Running state on Temporal: 🧱 Root Cause: Bottlenecks were found in: • clip-tin-refine • clip-fp-render-service These services run on Spot-backed MIGs, which sometimes fail to scale due to limited spot availability. ✅ Fix: When this happens, manually scale the fallback standard MIGs: • clip-fp-render-service-standard • clip-tin-refine-standard (if available)
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Some services are currently experiencing partial downtime. Your project may be affected. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
We're currently experiencing issues with projects taking longer than expected to process. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
🔍 Root Cause: Vimeo now requires a logged-in session to download videos — anonymous access no longer works reliably. 🛠️ Solution: We’ve applied the same strategy used for YouTube, automatically logging in with a pool of accounts to ensure successful downloads.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2025 to Sep 2025

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