OpusClip - Notice history

All systems operational

Video Import Service - Operational

100% - uptime
Jun 2025 · 100%Jul · 100%Aug · 100%

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Jun 2025
Jul 2025
Aug 2025

Video Clipping Service - Operational

100% - uptime
Jun 2025 · 100%Jul · 100%Aug · 100%

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Jun 2025
Jul 2025
Aug 2025

Video Render Service - Operational

100% - uptime
Jun 2025 · 100%Jul · 100%Aug · 100%

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Jun 2025
Jul 2025
Aug 2025

Video Editing Service - Operational

100% - uptime
Jun 2025 · 100%Jul · 100%Aug · 100%

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Jun 2025
Jul 2025
Aug 2025

B-Roll Service - Operational

100% - uptime
Jun 2025 · 100%Jul · 100%Aug · 100%

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Jun 2025
Jul 2025
Aug 2025

OpusSearch Service - Operational

100% - uptime
Jun 2025 · 100%Jul · 100%Aug · 100%

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Jun 2025
Jul 2025
Aug 2025

Notice history

Aug 2025

Some services are currently experiencing partial downtime. Your project may be affected. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
Fully recovered;
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Some services are currently experiencing partial downtime. Your project may be affected. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
We migrated the transcribe service to GKE, and to save costs, we used a shared read-only disk to store model files. However, the language detection model was outdated, and when the code attempted to update it, the update failed due to the read-only disk. This resulted in some speech having incorrect language detection.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2025

Some services are currently experiencing partial downtime. Your project may be affected. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
We’ve noticed a spike in RefineAndRender workflows stuck in Running state on Temporal: 🧱 Root Cause: Bottlenecks were found in: • clip-tin-refine • clip-fp-render-service These services run on Spot-backed MIGs, which sometimes fail to scale due to limited spot availability. ✅ Fix: When this happens, manually scale the fallback standard MIGs: • clip-fp-render-service-standard • clip-tin-refine-standard (if available)
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Some services are currently experiencing partial downtime. Your project may be affected. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
We're currently experiencing issues with projects taking longer than expected to process. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
🔍 Root Cause: Vimeo now requires a logged-in session to download videos — anonymous access no longer works reliably. 🛠️ Solution: We’ve applied the same strategy used for YouTube, automatically logging in with a pool of accounts to ensure successful downloads.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2025

A scheduled task caused excessive pressure on MongoDB queries
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
We're currently experiencing issues with the clipping service. Newly submitted projects may fail after submission. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
We're currently experiencing issues with the clipping service. Newly submitted projects may fail after submission. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Our platform is currently experiencing a higher demand, and you may experience longer than expected processing times. We're working on it and appreciate your patience!
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Our services encountered some slow queueing, which rapidly get fixed.
  • Resolved
    Resolved
    This incident has been resolved.

Jun 2025 to Aug 2025

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