OpusClip - processing slowness – Incident details

Video Import Service experiencing partial outage

processing slowness

Resolved
Degraded performance
Started 12 months agoLasted about 1 hour

Affected

Opus Clip

Operational from 5:11 PM to 5:11 PM, Degraded performance from 5:11 PM to 6:29 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    A recent upgrade in our curation uses a unexpected higher amount of compute resources. We will upgrade the servers to resolve this.